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7marketplace - Privacy Policy

7marketplace - Privacy Policy

7marketplace Co., Ltd.  strictly complies with the laws and regulations on privacy protection in Korea, such as Act on Promotion of Information and Communication Network Utilization and Information Protection (hereinafter referred as “Network  Act”) and the Privacy Protection Act.  “Privacy Policy” refers to the guidelines that 7marketplace Shop must adhere to in order to safeguard the valuable personal information of the users so that the users can use the services with peace of mind.

 

 

1. Collection of Personal Information

The user, without having to enroll, can access the current rate function just like the enrolled members. When the user decides to enroll in order to use the services such as Shop and Wallet, the minimal amount of personal information necessary for using the services provided by 7marketplace Shop is collected. The user may refuse to consent to the collection or use of personal information if he/she doesn’t with to do so. However, if the user doesn’t consent to the collection and use of essential items in the list of personal information collected, there may be restrictions on the use of some functions.


The personal information that 7marketplace Shop collects from the users at the time of enrollment is as follows. 
- As for an individual member, ‘email address and password’ are collected as the essential information.
- As for a corporate member, ‘email address, password, corporate name, business registration number, corporate address, name of CEO, name of the Person-in-Charge, and contact number’ are collected as the essential information.

 

The additional personal information collected after enrollment from the user to gain access to the Shop and Wallet functions is as follows.
- Mobile Phone Verification : Mobile Phone Number
- User Authentication : Name, Mobile Phone Number, Date of Birth, Gender, National/Foreigner Information, Wireless Service Provider, Duplication Information (DI), and  Connection Information (CI)
- Credit Verification : Name and Credit Report
- Account Registration : Bank Account Number/Name of Bank Institution, Account Holder’s Name
- Level Upgrade : Name, Date of Birth, Mobile Phone Number, Address, Occupation, Picture ID (excluding the last digits of Resident Registration Number), Video Information, Iris information

7marketplace Shop collects personal information in the following ways.
- If the user consents to the collection of personal information and enters the information personally during the process of enrollment or when using the services,  such personal information is collected.
- Personal information of the user can be collected through web pages, email, fax, and telephone conversation during the consultation process at the Customer Service Center.
- Personal information can be collected in paper through events and seminars held offline. 
- Generated information, such as device information, can be collected because such information is generated automatically during the process of using the PC Web, and Mobile Web/App. (Connection IP Information, Cookie, Service Use Log, Access Log)

 

 

 

 

2. Use of Personal Information

We will use the user’s personal information only for the following purposes, and if there’s a change in such purposes, we will notify the user to acquire user’s consent in advance.


- We use personal information for the management of members including user identification, willingness to enroll, age verification, prevention of illegal use by bad members and confirmation of user’s intention to cancel membership. 
- We use personal information for the protection of users and the operation of services including restrictions on user’s usage in violation of laws and regulations as well as 7marketplace Shop’s Terms of Service, prevention of and sanctions on the behaviors hindering the smooth management, prevention of account theft and illegal transactions, delivery of notice on revisions of laws and regulations, preservation of records for dispute settlement, and handling complaints. 
- We use personal information in analysis of usage history and access frequency, statistics on service usage, customized services based on the results of service analysis and statistics, and ad serving. 
- We use personal information in information delivery, marketing and advertising during events.
- We use personal information for the purpose of constructing service environment that users can use with peace of mind in the aspects of security, privacy and safety.

 

3. Providing and Consigning Personal Information

In principle, 7marketplace Shop does not provide personal information to the outside without user’s consent. However, we provide personal information in the following cases: if the user personally consents to providing personal information in order to take advantages of the services provided by the external affiliates, if 7marketplace Shop is obligated to submit personal information in accordance with the relevant laws and regulations, and if there is an urgency to resolve issues arising from the user’s life or safety in danger.


7marketplace Shop consigns some portion of business to an outside company in order to provide convenience and better services. 7marketplace Shop consigns some portion of business necessary for providing services to an outside company, and constantly oversees and supervises the necessary matters for the entrusted company to handle personal information safely in accordance with the “Network Act”.

 

Consigned Company

Details of Consigned  Company

Presernvation &Usage Period of Personal Information

KCB

User Authentication through each wireless service provider (SKT, KT, LGU+, MVNO)

No need to store separately because the company already has the necessary personal information.

Settle Bank Inc.

Payment Account Registration, Firm Banking

Until cancellation of membership or termination of contract (Respective preserving period if there is a necessity to reverse in accordance with the relevant laws and regulations.

Red Mouse Inc.

Deposit Confirmation (Receiver Confirmation)

Until cancellation of membership or termination of contract (Respective preserving period if there is a necessity to reverse in accordance with the relevant laws and regulations.

BGF Networks

Send Out SMS Messages

Until cancellation of membership or termination of contract (Respective preserving period if there is a necessity to reverse in accordance with the relevant laws and regulations.

Irience Co., Ltd.

Identity Verification through Iris Recognition System

Until cancellation of membership or termination of contract (Respective preserving period if there is a necessity to reverse in accordance with the relevant laws and regulations.

 

 

4. Destruction of Personal Information

In principle, 7marketplace Shop destroys user’s personal information, without any delay, upon membership cancellation.
However, if we have acquired a consent separately on the preservation period of personal information from the user, or if laws and regulations requires an obligation to preserve information for a certain period of time, 7marketplace Shop will keep such personal information safely during the specified period.


The following are the cases where the laws and regulations such as the Consumer Protection Act in Electronic Commerce, Electronic Financial Transaction Act and Communication Privacy Protection Act, stipulate the retention of information for a certain period of time.  7marketplace Shop preserves personal information for a certain period of time as stipulated by the relevant laws and regulations, and will never use such information for other purposes.

A. Records on Consumer Complaints and Dispute Settlements
- Grounds for Conservation : Consumer Protection Act in Electronic Commerce
- Conservation Period : 3 Years
B. Records on Collection/Disposal/Usage of Credit Information
- Grounds for Conservation : Act on Use and Protection of Credit Information
- Conservation Period : 3 Years
C. Records on Account Payments and Supply of Goods
- Grounds for Conservation : Act on Use and Protection of Credit Information
- Conservation Period : 5 Years
D. Records of contracts or agreement withdrawal
- Ground for Conservation : Act on Use and Protection of Credit Information
- Conservation Period : 5 Years
E. Login History 
- Ground for Conservation : Communication Protection Act
- Conservation Period : 3 Months
F. Internal Policies for Preventing Misuse
Record of Misuse : 5 Years

We acquire a separate consent on the preservation period of personal information from the user in the following cases.
- 7marketplace Shop preserves personal information for 5 years from the date of membership termination in order to prevent the misuse and the abuse of rights, and to prepare for various disputes and investigation cooperation requests when the customer cancels the membership or we expel the customer. 
Personal information that has fulfilled its purpose in collecting and using personal information with user’s consent is destroyed in a way that can not be recovered upon membership cancellation, termination of service, and the coming of personal information preservation period consented by the user. 

- The information preserved under the obligation to preserve stipulated by the laws and regulations will also be destroyed in an irreversible manner without any delay upon the expiration of the applicable period.
- Electronic files are destroyed safely using the technical methods that completely prevent any recovery or restoration, and printed files are shredded.


For reference, 7marketplace Shop separately keeps and manages personal information of members who have not used the service for one year in accordance with ‘Personal Information Validity System”. 

 

5. Rights/Duties and Execution Methods of Information Subjects and Legal Representatives

A. Information subjects can exercise their privacy rights at any time with respect to the Company.
- Request to View Personal Information
- Request for Correction of Errors
- Request for Deletion
- Request to Stop Processes


B. Exercising of privacy rights under ‘Section A’ can be done via writing, telephone, email or fax to the Person-In-Charge of Privacy Policy at the respective department, and 7marketplace will take necessary measure without any delay.


C. If the information subject requests correction of error on personal information or requests deletion of personal information, the Company does not use or provide the corresponding personal information until the correction or deletion is completed.


D. Exercising of privacy rights under ‘Section A’ can be carried out through a legal representatives or delegated agents of the information subjects. In this case, a power of attorney must be submitted in accordance with Form 11 of the Enforcement Regulations of the Personal Information Protection Act.


E. The user may view or revise his/her personal information that has been registered at any time, and may request for consent withdrawal or membership cancellation.

 

 

 

6. Matters concerning the installation, operation and rejection of the personal information automatic collecting device.

7marketplace Shop uses cookies to restore and instantly retrieve members information in order to provide individualized and customized services to each of our users.  Cookies are small files, that the server used in operating a website, sent to the user’s browsers to be stored in the member’s hard disk.

Purpose of Cookies 
- It is used for marketing purposes and providing individualized and customized services through analyzing user’s access frequency and visit patterns, identifying and tracking of user’s taste and interests, and studying user’s participation level in events and visit to various events.


How to Block Cookies
- Users have the right to decide on the installation of cookies. Therefore, users have the options to enable all cookies by setting up the options in the web browser, to go through verification process whenever a cookie is stored, or to block the storing of all cookies. However, if you reject the installation of cookies, you may have difficulty using some services that require a login.  


e.g.) Installation Method (for Internet Explorer) : Tools at the Top of the Web Browse >Internet Options >Personal Information

 

 

 

7. Administrative / Technical / Physical Security Measures of Personal Information

7marketplace Shop takes the following administrative / technical / physical measures to ensure the safety and security of users’ personal information for the purpose of preventing loss, theft, leakage, alteration or damage of personal information.


A. Password Encryption
User’s password is stored and managed in encryption. It is only known to the user himself/herself and the confirmation of personal information is only allowed by the user who knows the password.


B. Security Measures Against Hacking 
7marketplace Shop strives to prevent any leakage of and damage to personal information from hacking or computer viruses. We back up the data from time to time in order to prepare for any damage to personal information. Also, we use the latest vaccine program to prevent any leakage of or damage to user’s personal information, and we transmit personal information safely on the network through encrypted communication. Moreover, we control unauthorized access from outside with the use of intrusion prevention system and we try to secure all the possible technical devices to ensure security in other systems.  


C. . Minimization and Training of Handlers
7marketplace Shop restrict the handling of personal information to the Person-in-Charge, and for this purpose, a separate password is assigned and renewed on regular basis. Also, we constantly emphasize compliance with Privacy Policy of 7marketplace Shop through training the Person-in-Charge frequently.


D. Management of Personal ID and Password
In principle, the ID and passwords used by the user is strictly for the user only. 7marketplace Shop is not responsible for any problems caused by leakage of personal information such as ID, password, and mobile phone number due to personal negligence of the user as well as the risks associated with the basic dangers of the Internet. Please be aware and cautious about security and change your password frequently. Please pay special attention when logging in on a public computers to prevent the leakage of personal information.

 

 

 

8. Manager and Person-in-Charge of Privacy Policy - Contact Information

7marketplace Shop has designated a Person-in-Charge of privacy policy as in the following to manage and supervise the overall duties of personal information handling and to handle complaints and damage compensation of the information subjects.

 Person-in-Charge of Privacy Policy
Name : kim hana
Contract Information : khn101424@naver.com / 070-4322-6072

Users can inquire about concerns, complaints and damage compensation related to the protection of personal information occurring during the use of services (or businesses) provided by 7marketplace Shop with the Person-in-Charge of Privacy Policy at the respective department.  7marketplace Shop will respond to inquiries from the information subjects without any delay.

 

 

 

9. Compensation for Infringement of Rights

Information subjects can inquire about consultations and compensations for damage on the infringement of personal information to the following organizations.
<The following organizations are separate organizations from 7marketplace Shop. Please contact these organizations if you are not satisfied with the handling of 7marketplace Shop in regards to the complaints and damage compensation, or if you need further assistance. >


 Privacy Infringement Report Center (Operated by Korea Internet &Security Agency, KISA)
- Services : Report privacy infringement and Request Consultation
- Website : privacy.kisa.or.kr
- Telephone Number : (Without Area Code) 118
- Address : (138-950) Privacy Infringement Report Center at Korea Internet &Security Agency, 135, Jungdae-ro, Songpa-gu, Seoul

 Privacy Dispute Mediation Committee (Operated by Korea Internet &Security Agency, KISA)
- Services : Request privacy dispute mediation, group dispute mediation (civil settlement)
- Website: privacy.kisa.or.kr
- Telephone Number : (Without Area Code) 118 
- Address : (138-950) Privacy Infringement Report Center at Korea Internet &Security Agency, 135, Jungdae-ro, Songpa-gu, Seoul
 Cyber Crime Division at Supreme Prosecutor’s Office : 02-3480-3573 (www.spo.go.kr)
 Cyber Terror Response Center at National Policy Agency : 1566-0112 ( www.netan.go.kr )

 

 

 

10. Obligation to Notify

If there is an addition, deletion or modification of the contents of the current Privacy Policy, 7marketplace Shop will notify through the website or individual notifications at least 7 days before the revision. 

- This Privacy Policy will take effect on June 1, 2018.